Gckey account locked

※ Download: Gckey account locked Currently, I'm awaiting my TRV and Passport request, so it's quite important to see the content. Maybe there's someone who had same issue? Eventually you will need to create a new account. However, I tried to create new acount and use existing info to link the previous account, however, it fails. Please please advice how to unblock it as its very urgent to see that message. My application is approved as confirmed by customer care but I can not access my accounts to check the message since it is blocked. Couldn't login to my account - Could you kindly advise if these are any approaches to re-link the account? Hey I've accidentally somehow answered those 3 security questions wrong I have contacted GCKey support - but the problem is not GCKey, as I'm still able to log in with username and Password. But when I proceed to my application and the questions should pop up - I now just see the message, that account is locked. I've actually recieved something from CIC today and now I'm not able to log into that to see what that is. Currently, I'm awaiting my TRV and Passport request, so it's quite important to see the content. I contacted webmaster on web-tech-support AT cic. I've also contacted question AT cic. Am I able to call to CIC and ask what they wrote me if I provide them with specific application number? My application is proccessed in London. I may also call them directly. Maybe there's someone who had same issue? Thank you in advance Solution :write a mail to question AT cic. I have explained the urgency of my situation and apologizing for calling outside. It helped and i was unlocked right away. I called 7:50 am and was waiting for a while till the lady picked the phone up. So it's possible to contact CIC via that number, but it's not recommended if calling from abroad : Hope it can help someone in the future! Just to update as per the new rules, CIC has stopped transferring calls to their technical department and they definitely don't unlock MYCIC accounts over the phones anymore. Eventually you will need to create a new account. Create new user ID GC Key , password, new security questions. Just to update as per the new rules, CIC has stopped transferring calls to their technical department and they definitely don't unlock MYCIC accounts over the phones anymore. Eventually you will need to create a new account. Create new user ID GC Key , password, new security questions. Dear vvarma, Thanks for the instruction as my account was locked accidentally. However, I tried to create new acount and use existing info to link the previous account, however, it fails. Could you kindly advise if these are any approaches to re-link the account? Does email or call work? Many thanks Process has changed. They don't unlock via calls. I tried everything for days and days before I figured out what worked. You'll have to fill a web form with your complain. Search for IRCC web form and fill it with Application Type: Technical difficulties. They unlocked mine in 2 days. You'll receive an email when they unlock. My application is approved as confirmed by customer care but I can not access my accounts to check the message since it is blocked. Now I need to submit the passport with that letter of approval. I am not able to do it. Please please advice how to unblock it as its very urgent to see that message. I have explained the urgency of my situation and apologizing for calling outside. It helped and i was unlocked right away. I called 7:50 am and was waiting for a while till the lady picked the phone up. So it's possible to contact CIC via that number, but it's not recommended if calling from abroad : Hope it can help someone in the future! Create new user ID GC Keypassword, new security questions. But when I proceed to my application and the questions should pop up - I now just see the message, that account is locked. See Also: Create MYCIC Account for Canada Immigration — Step by Step Guide It is very easy to create MYCIC account. Could you kindly advise if these are any approaches to re-link the account. I may also gckey account locked them directly. To access your eManifest Portal Account you need to log in using one of two methods:. It helped and i was unlocked right away.